FAQ

Frequently Asked Questions 

You will find the answers to commonly asked questions below. Please feel free to call me with any further questions you might have.

How do I book?

You can call or text me directly at 403 467 8709, email me at info@thrivecounselling.com or you can contact me here. You can also book online.

How much does it cost?

Please contact me (call or text) at 403 467 8709 or online here for my current fee information.
Session fees may be reimbursed in part or full by employer-provided or privately purchased health insurance plans (i.e., Great West Life, Blue Cross). Psychological services are a tax-deductible medical expense. I provide official receipts for health insurance or tax purposes.

What will my first session be like?

Please arrive a little early to complete a short consent form. You and I will spend time talking about your struggles and how I can help you. We will make a plan for our sessions together.

What is your cancellation policy?

It is important that you give me as much notice as possible if you cannot attend a scheduled appointment so that someone else may benefit from that timeslot. To avoid a charge for a missed session, please give me at least 24 hours notice.

How long do sessions last?

Sessions last the ‘clinical hour’; approximately 50 minutes.

How many times do I need to come?

That’s up to you – it often becomes clear after our first few sessions. Clients typically see me weekly the first few weeks. Once we develop a plan and begin to see progress, we move to twice/month for the majority of our relationship. After you feel stable in your improvements, we might move to maintenance sessions (once/month) for the rest of our time together. I am always available for follow up after we discontinue regular sessions if you feel in need of a ‘tune-up’.  

What about confidentiality?

Confidentiality is carefully protected. All of your information will remain confidential with me except in the following circumstances:
a) risk of harm to yourself or others
b) abuse of minor or dependent adult
c) court order or legal situation involving probation or other circumstances